I was in the middle of a sewerage mess on a Sunday afternoon. There was major flooding in my basement and sewerage coming up in my shower. Good Tidings responded very quickly and they sent out Adam. Adam did a terrific job! Not only did he clear my main sewer but he showed me how to maintain it and explained everything in detail. I asked him if there were any other parts needed on my washing machine and he recommended I replace my old rubber hoses with stainless steel ones that can be transferred to another machine in the future. He said it will prevent another flood from happening. He also spotted a rusted and leaking part also connected to my washer on the wall. He replaced that part with a solid brass part and instructed me to use the turn on/shut off valve when operating the washer. He even went so far as to tell me not to use Drano because it’s bad for my pipes and recommended another cleaner that he had available and instructed me how to use it step by step. In addition to all this he answered some questions I had on my boiler which didn’t include the reason for his visit. I am a senior citizen woman on a tight budget and Adam and his supervisor worked it out for me to pay in installments and gave me a special rate. Adam then ran all water devices in my entire house to ensure there were no further problems. He even ran my washer (the main cause of the flood) 3 times to make sure no issues remained. I am extremely happy with the service I received from Adam and Good Tidings. I would highly recommend them to anyone with a plumbing problem.
Diane B., Union
Their efficiency is unparalleled, their response was immediate
December 10, 2018
Prompt, efficient, above all honest
December 5, 2018
Very courteous and professional
December 3, 2018
Came out quickly and neat work
November 30, 2018
November 27, 2018
Brian & Brian were excellent. Very professional, informative, friendly and knowledgeable. I would Definitely recommend Good Tidings and the 2 guys who helped us today. I’m sure their whole staff is trained along the same guidelines, however i was very impressed with the level of service today. Thank You, and I look forward to utilizing good tidings in the future for all my plumbing, heating and cooling needs.
November 18, 2018
My heat was not working at my house on the first floor and the basement Matt from the company came out and fixed the problem in an hour. My basement needed a new sunp pump and a new pvc discharge pipe.So I got the work done again from the company from Brian very good honest company and people will deal with them again if needed
November 20, 2018
Friendly, accommodating and quick to respond and be available. Called Saturday night and someone was here late morning on Sunday. Prices are competitive and same whether it’s a weekday or weekend! Adam was super helpful and patient explaining actions and options. As a first time home buyer felt comfortable and confident with Adam and this company’s abilities.
November 16, 2018
Fantastic work. Family owned and operated. Called on a snowy Friday and had my heat fixed same day. Greatly recommend as they are both friendly, honest and hard working. Steven came to us in Fanwood and did a wonderful job getting our heat back to code and operable. He was simply fantastic walking us through what needed to be done to get us on track. We highly recommend Steven and his company for any plumber related issues.