I had a client who hired Good Tidings to correct some deficiencies on a water heater. She forgot to mention to the technician that she needed to get a permit for the work since her previous plumber had installed the unit incorrectly and wasn’t picking up the phone when she followed up to request a permit (figures). Well, I figured it was a long shot, but I went over to Good Tidings in person to see if they would be so kind as to help us out with the permit. They cheerfully agreed to expedite a permit application and got us an approved permit ASAP!!!! In addition to total professionalism, it was a HUGE dose of kindness for them to handle that permit for us, as their work truly did not even require the permit. I will recommend them without hesitation to my future clients. Warm regards and many thanks to Good Tidings Plumbing and Heating!
Donna C., Springfield
Their efficiency is unparalleled, their response was immediate
December 10, 2018
Prompt, efficient, above all honest
December 5, 2018
Very courteous and professional
December 3, 2018
Came out quickly and neat work
November 30, 2018
November 27, 2018
Brian & Brian were excellent. Very professional, informative, friendly and knowledgeable. I would Definitely recommend Good Tidings and the 2 guys who helped us today. I’m sure their whole staff is trained along the same guidelines, however i was very impressed with the level of service today. Thank You, and I look forward to utilizing good tidings in the future for all my plumbing, heating and cooling needs.
November 18, 2018
My heat was not working at my house on the first floor and the basement Matt from the company came out and fixed the problem in an hour. My basement needed a new sunp pump and a new pvc discharge pipe.So I got the work done again from the company from Brian very good honest company and people will deal with them again if needed
November 20, 2018
Friendly, accommodating and quick to respond and be available. Called Saturday night and someone was here late morning on Sunday. Prices are competitive and same whether it’s a weekday or weekend! Adam was super helpful and patient explaining actions and options. As a first time home buyer felt comfortable and confident with Adam and this company’s abilities.
November 16, 2018
Fantastic work. Family owned and operated. Called on a snowy Friday and had my heat fixed same day. Greatly recommend as they are both friendly, honest and hard working. Steven came to us in Fanwood and did a wonderful job getting our heat back to code and operable. He was simply fantastic walking us through what needed to be done to get us on track. We highly recommend Steven and his company for any plumber related issues.