My 92 year old mother called GT after her heating was not keeping up with the thermostat. They came out the same day as an emergency call as she is a VIP contract customer.
On the first visit they were stumped about why the limit switch was coming on and not allowing the furnace to keep up with the thermostat. They recommended a duct cleaning suspecting the issue was low airflow. The duct work was very dirty. It had not been cleaned in many years. I had the ducts cleaned 4 days later. I called for a follow up visit because the heating system was still showing the same error codes and had the same issue of heat not keeping up with the thermostat. Again they came out the same day I called.
Steven took troubleshooting to the next level – he tested everything again and didn’t give up until he figured out it was the blower motor. This was a very difficult diagnosis and took significant time.
He didn’t have the part on the truck (it was 10:00PM) and said they should have it the next day. Steven left 4 portable electric heaters behind at no charge to keep the house at a comfortable temperature that night.
At 8:50AM the very next day I received a call to schedule the installation and the part was in their possession.
You get what you pay for – GT employees are honest, dependable and skilled.
Their efficiency is unparalleled, their response was immediate
December 10, 2018
Good Tidings came immediately when I called to say we didn't have hot water. Their efficiency is unparalleled. Their response was immediate. I would highly recommend Good Tidings. Brian was extremely professional and explained the work to be done so I was comfortable giving the "go ahead". The respect they showed for our home and the care taken was extremely appreciated.
- Kathleen G., Watchung
Prompt, efficient, above all honest
December 5, 2018
Prompt, efficient, above all honest, very professional, got the job done in a timely manner, new customer, will absolutely continue to use good tidings and recommend highly!
- Barbara L., Plainfield
Very courteous and professional
December 3, 2018
Good Tidings was prompt came on time very courteous and professional. Will be doing business with them in the future, would highly recommend!
Came out quickly and neat work
November 30, 2018
Good tidings has been very reliable very clean, their whole staff certainly has integrity, honest, always fulfill my needs in an emergency, came out quickly and neat work and knowledgeable as always solve our problems and definitely recommend to all friends and family.
- Dorothy S., Westfield
Thomas M., Clark
November 27, 2018
Brian & Brian were excellent. Very professional, informative, friendly and knowledgeable. I would Definitely recommend Good Tidings and the 2 guys who helped us today. I’m sure their whole staff is trained along the same guidelines, however i was very impressed with the level of service today.
Thank You, and I look forward to utilizing good tidings in the future for all my plumbing, heating and cooling needs.
Manvir S., Clark
November 18, 2018
My heat was not working at my house on the first floor and the basement Matt from the company came out and fixed the problem in an hour. My basement needed a new sunp pump and a new pvc discharge pipe.So I got the work done again from the company from Brian very good honest company and people will deal with them again if needed
Amanda S., Clark
November 20, 2018
Friendly, accommodating and quick to respond and be available. Called Saturday night and someone was here late morning on Sunday. Prices are competitive and same whether it’s a weekday or weekend! Adam was super helpful and patient explaining actions and options. As a first time home buyer felt comfortable and confident with Adam and this company’s abilities.
Joseph C., Fanwood
November 16, 2018
Fantastic work. Family owned and operated. Called on a snowy Friday and had my heat fixed same day. Greatly recommend as they are both friendly, honest and hard working. Steven came to us in Fanwood and did a wonderful job getting our heat back to code and operable. He was simply fantastic walking us through what needed to be done to get us on track. We highly recommend Steven and his company for any plumber related issues.