I was in the middle of a sewerage mess on a Sunday afternoon. There was major flooding in my basement and sewerage coming up in my shower. Good Tidings responded very quickly and they sent out Adam. Adam did a terrific job! Not only did he clear my main sewer but he showed me how to maintain it and explained everything in detail. I asked him if there were any other parts needed on my washing machine and he recommended I replace my old rubber hoses with stainless steel ones that can be transferred to another machine in the future. He said it will prevent another flood from happening. He also spotted a rusted and leaking part also connected to my washer on the wall. He replaced that part with a solid brass part and instructed me to use the turn on/shut off valve when operating the washer. He even went so far as to tell me not to use Drano because it’s bad for my pipes and recommended another cleaner that he had available and instructed me how to use it step by step. In addition to all this he answered some questions I had on my boiler which didn’t include the reason for his visit. I am a senior citizen woman on a tight budget and Adam and his supervisor worked it out for me to pay in installments and gave me a special rate. Adam then ran all water devices in my entire house to ensure there were no further problems. He even ran my washer (the main cause of the flood) 3 times to make sure no issues remained. I am extremely happy with the service I received from Adam and Good Tidings. I would highly recommend them to anyone with a plumbing problem.
Diane B., Union
Prompt and assured customer satisfaction
November 8, 2019
Friendly, fast, on time.
November 5, 2019
November 1, 2019
The work was top notch!
August 14, 2019
July 29, 2019
This is a great company. Just had Rob and Leonard replace a sink, sump pump,fix a leak, and various other jobs. They were personable and beyond helpful. I would recommend both without hesitation. Thanks,Guys, Great Job!!!
July 24, 2019
The sump pump in our house died at what naturally had to be the worst possible time, and Good Tidings really stepped up for us. I was able to get in contact with their overnight call center who was able to get me set up for a plumber to come over first thing in the morning. Ben showed up nice and early and did a great job explaining what was going on with the pump, and was able to get it replaced right away. He was also kind enough not to mock my MacGyver mini sump pump/hose contraption that I threw together to get us through the night. Overall we couldn’t be happier, they were able to get the pump fixed right away, and saved us a lot of stress. Special thanks to Ben for doing a great job all around.
July 23, 2019
What a fantastic experience with Good Tidings. From the moment I called to the repair work being done! Our repairman Stephen was great. He explained everything and gave us options without any pressure. I highly recommend you call this company for any your cooling/heating needs!
July 16, 2019
Rob and Leonard were professional and knowledgeable. I would definitely recommend them and use their services again.