I had a client who hired Good Tidings to correct some deficiencies on a water heater. She forgot to mention to the technician that she needed to get a permit for the work since her previous plumber had installed the unit incorrectly and wasn’t picking up the phone when she followed up to request a permit (figures). Well, I figured it was a long shot, but I went over to Good Tidings in person to see if they would be so kind as to help us out with the permit. They cheerfully agreed to expedite a permit application and got us an approved permit ASAP!!!! In addition to total professionalism, it was a HUGE dose of kindness for them to handle that permit for us, as their work truly did not even require the permit. I will recommend them without hesitation to my future clients. Warm regards and many thanks to Good Tidings Plumbing and Heating!
Donna C., Springfield
Praise God for great and reliable service!!
February 11, 2019
Very well spoken of
February 9, 2019
Very courteous and very thorough
February 8, 2019
I would recommend them to any homeowner
February 7, 2019
February 10, 2019
Great work, timely and communicative the whole way through. Thank you.
February 06, 2019
Fast and friendly service! They found the issue with our heat not working on one of the coldest days this winter and fixed it on the spot. I’m a very happy and now warm customer.
January 15, 2019
The whole experience from start to finish was great. First someone knowledgeable answered the phone when I called. The timing of getting someone to the house was very reasonable and when the tech was behind schedule I received a call beforehand to update me with the new timeslot. The tech Steven was very personable, knowledgeable and efficient.
January 07, 2019
Plumber was very professional and replaced our water heater. Throughout the day, we got updates as to when the technician would arrive. Could not be happier.