Edmund S., Bridgewater
After an emergency with our water heater left our basement flooded we contacted this company for help. They got to us in less than 90 minutes and immediately recognized the water heater was done. Working by himself Stephen was able to remove the existing water heater, bring it upstairs and store it on the side of our house in the event the insurance adjuster needed to examine it. He then presented us with options for a replacement detailing many different payment structures. Knowing nothing about plumbing myself I deferred to his opinion and appreciated that he didn’t just go straight to the most expensive option, rather a middle one that also includes an air conditioning tune up at a discounted rate. Stephen then worked well into the night installing the replacement and insuring we were fully operational. A few days later a different member of their team came by to pick up the old heater. They emailed me a profile with a picture of the person who would be coming, which I very much appreciated from a security standpoint.
My entire experience with this company had been phenomenal. Considering my interactions with them were coming at a catastrophic time for my home, they really did a great job working around that chaos as my basement was still flooded the entire time the work was being done. Stephen was as professional, courteous and knowledgeable as you would want from anyone working in your home. I have a few non-emergency plumbing jobs around the house and I am glad I’ve put them off because I’d rather they go to Good Tidings than anyone else.
The work was top notch!
August 14, 2019
Excellent service, the workers were very knowledgeable. They were on time (even a little early which was great). The work was top notch. I would highly recommend this company and the workers who were assigned to my house specifically. Great work!
- Karina K., Clark
Very well organized, professional
August 14, 2019
Excellent service, very well organized, professional and on time. Great communication from the office. Brian was absolutely wonderful.
- Frank G., Roselle Park
A pleasure doing business with you
August 6, 2019
The crew arrived on time and worked quickly and efficiently. The pricing was upfront and laid out before the job was started. I would recommend Good Tidings to my friends and family, it's a pleasure doing business with you.
- Will Z., Colonia
10 Star Service!
July 30, 2019
Good Tidings was very thorough and communicative throughout the entire process. Very neat, very clean and wonderful. Extremely pleased with the work Brian performed and will definitely recommend Good Tidings to all of my friends. They provided a 10 star service.
- Sylvia G., Clark
Jeanne W., Elizabeth
July 29, 2019
This is a great company. Just had Rob and Leonard replace a sink, sump pump,fix a leak, and various other jobs. They were personable and beyond helpful. I would recommend both without hesitation. Thanks,Guys, Great Job!!!
Kevin M., Cranford
July 24, 2019
The sump pump in our house died at what naturally had to be the worst possible time, and Good Tidings really stepped up for us. I was able to get in contact with their overnight call center who was able to get me set up for a plumber to come over first thing in the morning. Ben showed up nice and early and did a great job explaining what was going on with the pump, and was able to get it replaced right away. He was also kind enough not to mock my MacGyver mini sump pump/hose contraption that I threw together to get us through the night. Overall we couldn’t be happier, they were able to get the pump fixed right away, and saved us a lot of stress. Special thanks to Ben for doing a great job all around.
Sandra D. South Orange
July 23, 2019
What a fantastic experience with Good Tidings. From the moment I called to the repair work being done! Our repairman Stephen was great. He explained everything and gave us options without any pressure. I highly recommend you call this company for any your cooling/heating needs!
Lennox L., Westfield
July 16, 2019
Rob and Leonard were professional and knowledgeable. I would definitely recommend them and use their services again.