Our sump pump broke and we had a flood on a Sunday. There was a great deal of rain so it was a busy day for all plumbers. We called numerous plumbing companies. Many (even the ones open Sunday) would not even answer or return our call. A few were rude. One local company said would charge us just $185 to come, but they reserve the right not to service us since 1 inch of water may be too much for their plumbers. Good Tidings quickly sent an extremely capable plumber even though we were new customers. Good Tidings were also reasonable and did not charge a Sunday/holiday surcharge. Good Tidings’ customer service went “above and beyond.” The phone representative was extremely pleasant, knowledgeable, and attentive. Because we had an emergency, the woman arranged to see us sooner by following up with the regularly scheduled customer asking their permission to switch their appointment, citing that our issue was an emergency. She put us at ease on a very difficult day. I would highly recommend Good Tidings for plumbing issues, particularly on Sundays.
Jason G., Westfield
The work was top notch!
August 14, 2019
Very well organized, professional
August 14, 2019
A pleasure doing business with you
August 6, 2019
10 Star Service!
July 30, 2019
July 29, 2019
This is a great company. Just had Rob and Leonard replace a sink, sump pump,fix a leak, and various other jobs. They were personable and beyond helpful. I would recommend both without hesitation. Thanks,Guys, Great Job!!!
July 24, 2019
The sump pump in our house died at what naturally had to be the worst possible time, and Good Tidings really stepped up for us. I was able to get in contact with their overnight call center who was able to get me set up for a plumber to come over first thing in the morning. Ben showed up nice and early and did a great job explaining what was going on with the pump, and was able to get it replaced right away. He was also kind enough not to mock my MacGyver mini sump pump/hose contraption that I threw together to get us through the night. Overall we couldn’t be happier, they were able to get the pump fixed right away, and saved us a lot of stress. Special thanks to Ben for doing a great job all around.
July 23, 2019
What a fantastic experience with Good Tidings. From the moment I called to the repair work being done! Our repairman Stephen was great. He explained everything and gave us options without any pressure. I highly recommend you call this company for any your cooling/heating needs!
July 16, 2019
Rob and Leonard were professional and knowledgeable. I would definitely recommend them and use their services again.