From when Dan answered the phone on my initial call to Adam shaking my hand at the end of his work it was a such a pleasant experience. Adam explained what my options were and when there was something he saw that he thought should be fixed he also explained that. For this being my first experience with your company I just can’t say enough good things. I’ve already given your cards to neighbors who are always looking for a plumbing service. I don’t fear plumbing problems because I know one call and it will be taken care of!
I had been having problems with my basement sink for over two weeks. I called in who I thought were plumbers only to find out they are only plumbing technicians. I was told by them to get a plumber. One of my co-workers gave me the name of Good Tidings so I called. They had someone come out the next day (if I had someone home that day they would have come then). He saw the problem and said someone would come out the next day to give me an estimate. Adam came and explained everything in detail. Bottom line, the problem was fixed and I could not be happier! I told Adam that I have never been so happy writing out a check. This company was so professional from the first person answering the phone to Adam leaving after the job was finished. I have told family and neighbors about them – it is so hard to find a plumbing company you can rely on. Thank you so much Good Tidings and Adam.
Patti T., Linden
Satisfied, as usual
February 3, 2020
The guys were super nice and did a great job.
February 3, 2020
Awesome and knowledgeable professionals for our heating needs.
February 3, 2020
I have to admit I was nervous. But they did a great job!
January 21, 2020
February 12, 2020
We moved to Maplewood almost two years ago, into an old home and have been using Good Tidings for a little over a year, both for expected and unexpected issues. Everyone is extremely kind and friendly, from the first phone call to the agents who arrive at the house. The communication is great, they let you know exactly when they’re on the way and there’s follow up from the main office. Every agent that has led a project at our house, Matt, Steve, Rob, Brian, have all been super knowledgeable and able to explain issues and solutions clearly. They price a couple different solution options for each issue, and we have found their prices to be very fair and reasonable. We love this company and don’t anticipate using any other plumbing and heating company!
February 04, 2020
The appointment was scheduled quickly. The rep was very responsive to my hvac issues. My Technician came on time, I got a 30-40 minute estimated arrival time. He had all the tools and supplies on their big blue butterfly truck. The service was quick and thorough. I highly recommend this service.
February 01, 2020
From my first contact with this company, Luke, they were polite, responsive to my needs, and punctual. They included several call backs letting me know who was coming for my service request, and included a picture and bio of the individual. When Steven arrived he was extremely receptive to my needs, and very respectful of my new home. He even put a company mat outside my front door to wipe his feet as he came and went to his truck for various items he needed for my repair. He went above and beyond to clean up thoroughly under my kitchen sink, an area I had not even gotten to yet since I just bought this home. I honestly felt like Steven was Family from the moment I met him. I would HIGHLY RECOMMEND this company for any of your plumbing, heating or cooling needs. They have certainly retained me as a customer for life! When they say "Your Comfort is Our Calling," they mean it. Thank you Good Tidings! Great job!
February 01, 2020
Great quality service and I recommend them for Heating unit related issues. My issue got fixed in less than 30 minutes and very transparent about the problem and solution path.
